Give a Role When a Discord Application Is Accepted (and Why It Sometimes Fails)

Accepting an application should do something. A new moderator gets the Mod role, a whitelisted player gets the role the game server reads, a partner server's rep gets Partner. Doing that by hand after every accept is the step that gets forgotten.

Mico does it as part of the decision. This guide covers how to set it up and the one Discord rule that breaks it.

How do I give a role when an application is accepted?

Open the panel, in the dashboard or with /panel, and go to Messages and after a decision. There are two rows for roles:

Pick the roles. That is all. From the next decision on, Mico applies them as part of the decision itself, in this order:

It works the same when the AI accepts or denies automatically from the score the server set. And the change appears in your server's audit log with a reason that names the application, like "Mico: application #1234 accepted", so you can always see why someone got a role.

When roles were given on accept, the applicant's DM says so: "Your new roles were given to you."

How many roles a panel can give or take depends on your plan; the numbers are on the pricing page. If you pick more than the plan allows, the extra ones are not applied.

Why can't a Discord bot give a role?

This is the single most common problem, and it is a Discord rule, not a Mico one.

A bot can only give or take roles that sit below its own highest role. Discord shows roles as an ordered list in Server Settings, then Roles. When Mico joins, its role lands near the bottom. Any role you created earlier sits above it, so Mico is not allowed to touch it.

Giving the bot Administrator does not change this. Discord still checks the order.

Here is how to fix it:

Keep Mico's role below your admin and owner roles. It only needs to sit above the roles your panels give. That way it can never touch a role that has power over the server.

Two more things can stop a role:

• Mico lacks Manage Roles. It is in the permissions Mico asks for when it is added. If someone removed it, add it back to Mico's role.
• The role is managed by something else. The server booster role, and roles that other bots or integrations own, cannot be given by any bot.

What happens when a role fails?

Mico gives the roles it can, and skips only the ones it cannot. A single role in the wrong place does not stop the others from being given.

Your reviewer sees it straight away. Under the decision, the review message says one of:

When you see the second line:

1. Fix the role order, as above
2. Give the missing role to that person by hand, this once
3. Every later accept on that panel works on its own

Mico does not try the role again later, so the hand-off in step 2 matters.

Roles also cannot be given to someone who already left the server. In practice this rarely comes up: when a member leaves, Mico cancels their applications that are still waiting.

How do I swap an "Applicant" role for a "Member" role?

Many servers use a temporary role while someone is being reviewed: it opens an applicant-only channel, or hides the rest of the server. Mico can clean it up on the decision.

A few patterns that work well:

• Staff: on accept give Trial Mod; on deny nothing. Promote to full Mod by hand later.
• Whitelist: on accept give Whitelisted; on deny nothing.
• Partners: on accept give Partner; on deny nothing.
• Gated server: on accept give Member and take Unverified; on deny take nothing, so they can try again later.

Taking a role on deny is rarer, but useful. If the Applicant role opened a private channel, taking it on deny closes that channel for them.

Note that a role a panel requires before someone can apply is a different setting, under who can apply. That is about who can start, not what happens after. Stopping spam applications covers it.

Can an accept role whitelist someone on a game server?

Only if the game server reads Discord roles. Mico gives the role in Discord. It does not write to a FiveM, Minecraft or any other game server's whitelist.

Many game servers already use a plugin or script that checks a Discord role on join, and then the accept role is all you need. If yours does not, the panel's webhook on accept can tell your own script to add the player. Both routes are in the whitelist application guide.

What role changes on accept cannot do

If you are setting up applications from scratch, the staff application bot set-up guide walks through channels, reviewers and the first panel. For tryouts and team roles across several games, see the recruitment bot guide.